TechNexus portfolio company Shopgenie acquired by Tekmetric

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shopgenie

Shopgenie, a fast-growing customer relationship management software for auto repair shops, has been acquired by Tekmetric, a cloud-based management system for automotive repair shops.

TechNexus Venture Collaborative was among Shopgenie's earliest investors and its first institutional check.

Scottsdale, Ariz.-based Shopgenie, founded in 2022 by Kieran O’Brien and Cayden Phipps, built a CRM platform that helps shops streamline their communication processes, improve customer satisfaction, and drive revenue growth. It offers auto repair shops features like online booking tools, web design, and an AI virtual service advisor called Jasmine.

The combination of Shopgenie and Tekmetric, which is backed by Susquehanna Growth Equity, now brings a comprehensive auto repair platform to thousands of shops across the U.S. and Canada, helping them streamline operations and build stronger customer relationships.

“As early supporters of Shopgenie, we are proud to witness the remarkable growth and dedication demonstrated by Kieran and Cayden,” said Cristin Pacifico, TechNexus director of venture capital. “ShopGenie is at the forefront of technology in a traditional market, successfully digitizing the auto-care customer experience with innovative B2B SaaS tools for repair shops. We are thrilled about the recent merger announcement with Tekmetric, a strategic partner poised to enhance scale and transform the consumer aftermarket industry.”

Tekmetric, with more than 8,000 customers, and Shopgenie, which works with 2,000 auto shops, will integrate key features from both platforms into a single system. Together, the companies believe they are positioned to transform the way auto repair shops operate.

Jim Dallke

Director, Communications

Shopgenie

Shopgenie is the AI-powered AutoCare customer experience and service provider for automotive shops.

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